Duty Manager
We're looking for a candidate ready to migrate to Qatar
- Conditions:
- Salary 1650$
- 1 bed room appartment in vip area
- Accommodation: Provided
- Transportation: Provided
- Work schedule : Provided
- Visa, med.insurance, airfare: Provided
- Responsibilities:
- Supervise the daily operations of all departmental employees and facilities to ensure smooth and efficient functioning.
- Take personal responsibility for maintaining high quality levels in both product and service, ensuring guest satisfaction at all times.
- Ensure adherence to Standard Operating Procedures (SOPs) by training all staff and monitoring their performance. Regularly update and implement new LSOPs related to front office operations, capturing best current practices.
- Drive the implementation of all hotel sales and promotional programs. Take personal responsibility for promoting upselling throughout the property.
- Monitor daily arrivals and take appropriate action for any VIPs or special requests. Coordinate with housekeeping, room service, and guest relations to ensure these actions are carried out effectively.
- Foster a positive and motivational work environment within the department, encouraging collaboration and high morale.
- Provide coaching and counseling to associates, offering support, guidance, and addressing any performance concerns.
- Ensure associates are well-informed about the hotel’s products and services, including room types, rates, features and facilities, food and beverage outlets, promotions, spa and health club offerings, and other services.
- Attend meetings and training sessions as required to stay updated and continuously improve performance.
- Requirements:
- English language pre-intermediate and higher.
- Expereince of work min 5 years.
- Team player.
- Communicative.
- Good skills in selling products.
- Certificates and diplomas.
- Location
- Country, city: Qatar
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